Welcome to Blue Kiwi. This Privacy Policy explains how we collect, use, process, and protect your information when you use our website and all related services.
1. Information We Collect
1.1 Information You Provide
We collect personal information when you:
- Create an account
- Upload images or product details
- Generate slideshows
- Connect your TikTok account
- Subscribe to a plan
- Contact support
This may include: name, email address, user-uploaded images, brand information, product details, prompts or text used for script generation, and Stripe subscription metadata.
Passwords and authentication details are handled securely by Clerk. We do not store your login credentials.
1.2 Information We Collect Automatically
We automatically collect:
- IP address
- Device information
- Browser type
- Usage data (pages visited, features used, actions taken)
- Cookies and similar tracking technologies
We use Vercel Analytics to collect anonymized performance and usage statistics.
1.3 Information from Third Parties
We may receive data from TikTok (analytics data, video performance data), Stripe (billing status, subscription events), and AI API providers (processing results only).
We do not receive your TikTok password or raw OAuth tokens. TikTok tokens are securely managed by getlate.dev.
2. How We Use Your Information
We use your information to:
- Operate and maintain Blue Kiwi
- Generate scripts and images using AI models
- Provide recommendations, templates, and example slideshows
- Improve our Services and user experience
- Handle billing and subscription management
- Provide customer support
- Show you analytics and performance data
- Prevent abuse, fraud, or misuse
- Comply with legal obligations
3. AI Processing & Third-Party Model Use
To generate slideshows, scripts, and images, we send user-provided text, brand information, prompts, and uploaded images to external AI providers including OpenAI, Anthropic, and Google.
AI processing occurs server-side through our Vercel backend. These AI providers may process your data according to their own terms, which may include data retention or model-improvement practices.
4. Use of User Content to Improve Blue Kiwi
We may use anonymized or aggregated user content to improve internal features, recommendation systems, templates, and platform functionality.
You may opt out at any time by emailing: hello@bluekiwi.ai
5. AI Safety, Accuracy & Content Liability
AI-generated outputs may contain inaccuracies, offensive or inappropriate material, NSFW content, or branding inconsistencies.
Blue Kiwi does not guarantee accuracy, safety, legality, or suitability of AI-generated content. Users are fully responsible for reviewing all content before posting or scheduling it.
6. TikTok Integration
Blue Kiwi allows you to connect your TikTok account using OAuth via getlate.dev, which securely stores and encrypts your TikTok tokens.
With your permission, we may access TikTok analytics, video performance data, and content metadata. We do not receive TikTok passwords, store OAuth tokens, post on your behalf without scheduling, or access private messages.
7. Payments & Subscriptions
We use Stripe to process payments. We do not store credit card numbers. Stripe may collect payment information, billing address, and transactional details.
We store only: Stripe Customer ID, subscription tier, billing cycle, subscription period, and subscription status.
8. User-Generated Content & Copyright
You are responsible for ensuring you have the legal right to upload any images or content you use. Blue Kiwi is not liable for copyrighted or unlicensed content uploaded by users and may remove content that violates copyright.
9. Pinterest Inspiration Images
Blue Kiwi displays Pinterest-sourced images strictly for creative inspiration. Users may not use them in final slideshows or treat them as licensed assets. You must upload your own images or use legally licensed images for any public or commercial use.
10. Cookies & Tracking
We use cookies to authenticate users, store preferences, track usage, improve the site, and analyze behavior. You can disable cookies in your browser, but some features may not work properly.
11. Account Deletion & Data Retention
You may delete your account through your Clerk account settings or by emailing us. Upon deletion, user content, projects, and account data are deleted. We retain only minimal metadata (email, Clerk ID, Stripe customer ID, timestamps) for compliance purposes.
12. Children's Privacy
Blue Kiwi is not intended for individuals under 13 (or 16 in certain regions). We do not knowingly collect data from children. If we discover such data, we will delete it promptly.
13. Data Transfers
Your information may be processed in countries other than your own. By using Blue Kiwi, you consent to transfers according to applicable laws.
14. Security
We implement administrative, technical, and physical safeguards. However, no system is completely secure. You use the platform at your own risk.
15. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top. If changes are significant, we may provide additional notice.